PapSource - Complete POS Solutions: Hardware, Software & Technical Services
RETURN & REFUND
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
– Gift cards
– Downloadable software products
– Skincare, hair care, tattoo aftercare, piercing jewelry, makeup, and salon & spa products (opened or used)
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.
In certain cases, only a partial refund will be allowed:
– Items that show obvious signs of use
– Opened skincare, hair care, or makeup products
– Tattoo or piercing supplies that have been unsealed
– Any item not in its original condition, damaged, or missing parts through no fault of ours
– Any item returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will notify you via email and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund, first check your bank account, then contact your credit card company or bank. If the issue persists, email us at service@tranlikbeauty.com.
Sale Items
Only regular-priced items may be refunded. Discounted skincare, hair care, tattoo, piercing, or makeup products are final sale.
Exchanges
We only replace items if they are defective or damaged. For salon & spa equipment, tattoo machines, or piercing tools, email us at info@tranlikbeauty.com before returning.
Shipping Returns
Mail your return to our address. You are responsible for return shipping costs, which are non-refundable. For high-value items (e.g., professional salon devices, tattoo guns), use a traceable shipping service. We do not guarantee receipt of returned items.
Need Help?
Contact service@tranlikbeauty.com for skincare, hair care, tattoo, piercing, makeup, or salon & spa product return questions.
